| The services I received were completed in a timely and efficient manner. | | | | |
| The services I received were communicated in a clear and informative manner. | | | | |
| The customer service was courteous and professional. | | | | |
| The quality of the service/content provided met my needs. | | | | |
| Overall, I was satisfied with the department’s customer service (quality, efficiency, effectiveness). | | | | |
