The Center for Information Technology Excellence (CITE) works diligently to provide an array of training to our university faculty, staff, and students year-round. To keep our university safe and knowledgeable of all the available tools and resources, our Training Specialist has created the CITE Training Catalog to help the campus community identify and decide what tool to use based on your business needs. Please visit the CITE Training website or sign up below by clicking the topic to request training.

CITE Training Catalog

What Tool Should I Use and Why?

During this session, we will review the CITE Training Catalog and guide you through choosing the right tool for your team and your tasks.

Use this session to ask the questions you really want to know about the resources available at PVAMU. We aim to assist and equip you for success when employing these tools.

Banner Navigation Training

This session will cover Banner Navigation, Tips & Tricks, Useful Forms, and How to Gain Access to Banner Systems.

Cybersecurity Awareness Training

During this session, we will review how to stay safe against hackers by understanding how to identify & avoid phishing attacks, email safety, creating solid passphrases, and the effects of ransomware.

Creating Quality Surveys

During this session, we will cover how to use the display logic tool in Qualtrics. The tool is used to show or hide the answer choice conditionally. It’s also useful when carrying forward answer choices from multiple questions.

Helpdesk Navigation/ Printer

During this session, we will cover how to submit and track a ticket request, as well as access the Knowledge Base to obtain important information regarding applications, systems, and other IT-related functionalities. We will also go over Xerox printer usage features.

SharePoint Intermediate

During this session, we will cover some of SharePoint’s intermediate features.

VLOOKUP & Pivot Tables

During this session, we will take an in-depth look at creating and using Pivot Tables. You will also learn how to use VLOOKUP to aid you in finding specific data within a spreadsheet.

DocuSign – Creating, Sending, and Signing Documents

Learn how to create, sign and send documents with DocuSign.

Adobe PDF – Creating and Signing Documents

During this session, we will cover creating and Signing Documents.

Website Management

During this session, we will cover adding components to a webpage. You may also inquire about setting up a webpage, inserting images, setting up a calendar, and EIR Accessibility basics.

Bookings App – Appointment Scheduling

During this session, we will cover how to create appointments via Bookings and other ways the app can be utilized.

CITE is not limited to the training listed above. If you would like training in an area listed in our online IT Service Catalog, please do not hesitate to contact techtraining@pvamu.edu.

CITE Training – Summer 2023 PDF