FAQs for Students

  • How do I determine the academic advisor assigned to me? Your Care Team staff will send all enrolled students a formal welcome letter in August 2024. Once assigned, you will also be able to see your Care Team in Panther Navigate, which you can access in PV Place. You can also download the Panther Navigate App (Click here to download). After fall 2024, Care team assignments for new students will be sent to new students by August 1st for fall semesters, January 3rd for student starting during spring semesters and June 1st for students starting during the summer.
  • If I want to change my major, will my PV Care Team change? Your PV Care team will only change if you change to a major that is not within your college group i.e. if you’re currently a Teacher Education student and want to change to Business, your care team would switch to include advisors who advise for the College of Business, College of Engineering and School of Architecture
  • How do I schedule an appointment with my advisor? You can schedule an appointment with your advisor through the Panther Navigate app. Click here to download
  • How do I locate my advisors contact information? You can contact your advisor in the Panther Navigate system. You can also find their contact information on the PV Cares website.
  • May I request a different Academic Advisor? Changing academic advisors is not recommended but will be addressed on a case-by-case basis. You can email your request to advisingservices@pvamu.edu . A manager will schedule an appointment with you to discuss your concerns.
  • What should I expect from my Academic Advisor? You should expect your Academic Advisor to help you with a graduation plan, which includes reviewing your academic class schedule each semester. Advisors will also help you to understand the curriculum, important policies, procedures, and requirements that affect graduation and success. You should also expect your Academic Advisor to provide information and strategies for utilizing campus resources and services. Lastly, you should expect your Academic Advisor to be accessible and approachable for meetings via office hours for face-to-face or virtual advising sessions.
  • What are the office hours for academic advisors? Academic Advising Services is open from 8 am to 5 pm. Academic advisors host advising sessions between 9 am to 4 pm. Your advisor’s walk-in/drop-in days and times will be viewable in Panther Navigate.

  • How do I determine the financial counselor assigned to me? Your Care Team staff will send all enrolled students a formal welcome letter in August 2024. Once assigned, you will also be able to see your Care Team in Panther Navigate, which you can access in PV Place. You can also download the Panther Navigate App (Click here to download).After fall 2024, Care team assignments for new students will be sent to new students by August 1st for fall semesters, January 3rd for student starting during spring semesters and June 1st for students starting during the summer.
  • Are graduate students assigned a Care Team? Graduate students are assigned a financial counselor for financial counseling and financial literacy advisement
  • What should I expect from my Financial Counselor? Your Financial Counselor will be available to provide outreach, literacy, and one-on-one counseling about financial aid programs, eligibility requirements, financing options, and student account related questions.
  • How do I meet with my Financial Counselor? You may schedule an appointment (virtual or in-person) through Panther Navigate (Click here to download) or by visiting the Office of Student Financial Services, located in the Memorial Student Center, 3rdfloor
  • May I request a different Financial Counselor? Changing financial counselors is not recommended but will be addressed case-by-case. You can email your request to fadmail@pvamu.edu . A manager will schedule an appointment with you to discuss your concerns.
  • What are the office hours for financial counselors? The office hours for financial counselors are Monday – Friday, 8: a.m. – 3:00 p.m.

  • How do I determine the Career Coach assigned to me? Your Care Team staff will send all enrolled students a formal welcome letter in August 2024. Once assigned, you will also be able to see your Care Team in Panther Navigate, which you can access in PV Place. You can also download the Panther Navigate App (Click here to download).After fall 2024, Care team assignments for new students will be sent to new students by August 1st for fall semesters, January 3rd for student starting during spring semesters and June 1st for students starting during the summer.
  • Are Career Coaches available to meet one-on-one? Yes, with advance notice and scheduling.
  • How often should I meet with my Coach in a given semester? To get the most out of this experience, it is recommended that you meet with your Career Coach at least twice each semester and attend as many career and professional development workshops as allowed by your schedule.
  • How do I request support from my Career Coach? You may schedule an appointment (virtual or in-person) through Panther Navigate (Click here to download) or by visiting the Department for Careers and Professional Development on the second floor of Evans Hall.
  • May I request a different Career Coach? Changing coaches is not recommended but will be addressed on a case-by-case basis. You can email your request to careers@pvamu.edu or call 936.261.3570. A manager will schedule an appointment with you to talk about your concerns.
  • May I have more than one Career Coach? Each student will have one coach and should direct all career and professional development needs to that specific coach to handle.
  • What are the office hours of the Career Coaches? Monday-Friday 8AM to 5PM. For after-hours support for an event, please contact the department.
  • Where are the Career Coaches located? Evans Hall on the second floor
  • Do I have to setup an appointment to see my Career Coach? Yes, to avoid waiting or not being seen, it is recommended that you schedule an appointment with your coach if a one-on-one session is needed. You can schedule an appointment with your career coach through the Panther Navigate App. (Click here to download)
  • Are coaches available to attend student organization and after-hours meetings? Yes, with advance notice and scheduling, coaches are available after hours and to work with specific student organizations to host career and professional development workshops/events.
  • What should I expect from my Career Coach? Career Coaches are here to guide you through your career development process and connect you to job and internship opportunities. They will provide professional and career development training to ensure you are confident in skills needed to successfully achieve your career goals.