Customer Satisfaction Survey

  • Strongly AgreeAgreeNeutralDisagreeStrongly DisagreeN/A
    The customer service was courteous and professional.
    The online Data Request Form was easy to use to submit a request for data. (Select "N/A" if not using the request form.)
    The services I received were timely and efficient.
    The services I received were communicated in a clear and informative manner.
    The data received was presented in a manner that was easy to understand.
    The quality of the service/content provided met my needs.
    Access to "Tableau Dashboards" on the IR department website provided answers to meet routine data needs. (Select "N/A" if not using Tableau Dashboards.)
    Access to institutional data using "Argos Reports" provided answers to meet operational data needs. (Select "N/A" if not using Argos.)
    Overall, I was satisfied with the department's customer service (quality, efficiency, effectiveness).
    Overall, services provided by the department have exceeded my expectations.