Helpdesk

Password Reset Help:

Self Service Online Tickets:

Prairie View A&M University ITS department has set up a self service site to better help faculty, staff and students. You will now be able to send in a ticket containing your problems and requests and get a direct response. Please make sure to be as specific as possible.

The ticket will not be submitted if all required fields are not filled out.

Help Us Help You…

If the matter involves an online class (or classes) go to (http://ecourses.pvamu.edu)
If the matter involves financial aid click here http://pvamu.edu/pvplace
If the matter involves a piece of equipment: Please identify any affected hardware, whether that is a telephone, a computer, or a peripheral. Be sure to identify the physical location of the equipment.
If the matter involves software: Please be as specific as possible on the name and the version of the software as well as the platform of the software (PC, MAC or other).
If the matter involves a service: Please be specific about the service and how it, or the lack of it, is affecting you.

Log In to Helpdesk Online using PVAMU email address and password
For Example: jsmith2@pvamu.edu

For a tutorial on how to create a ticket, please see How to create a ticket