Restoration of IT Services

Student IT Restoration

Current Status of IT Services
Password Reset & Setting Up MFA
AppsAnywhere is now available

Status Updates

  • VDI (Panther Desktop) is now available

    Steps to log into VDI (Panther Desktop):

    1. Visit https://mydesktop.pvamu.edu/portal/ & enter your PVAMU SSO username and password.
    2. While it’s “Logging In”, you will receive a phone call or a push to your smart phone.
    3. Once you approve either by phone or in the MFA app, it will take a minute but it will finish logging you into the VDI.

    Note: You must use the Microsoft Authenticator App (Multi-Factor App) on your smart phone or the call option for the multi-factor authentication (MFA). You will not be able to use the Text option.

  • Microsoft Authenticator App (MFA)

    Download the steps and the Microsoft Authenticator (Multi-Factor Authentication ) App so you can use it instead of receiving texts or calls.
    • Note: You must use the Microsoft Authenticator App (Multi-Factor App) on your smart phone or the call option for the multi-factor authentication (MFA). You will not be able to use the Text option.
Microsoft Authenticator App Setup (PDF)
Logging into Office 365 (PDF)

If you need additional assistance, please contact the IT Helpdesk at 936-261-2525.