Igniting Our Passion to Serve
Register Online at https://www.pvamu.edu/administrators-staff-summit
Administrators and Staff Summit
Friday, August 17, 2018
Willie A. Tempton Memorial Student Center
Opal Johnson Smith Auditorium
7:45 a.m. – 8:25 a.m. Registration & Continental Breakfast
8:30 a.m. – 12:30 p.m. Summit
Keynote Speaker: Heath Boice-Pardee
1:00 p.m. – 3:00 p.m. Picnic with a Purpose (all who plan to attend are asked to bring nonperishable food items for the PVAMU Student Food Pantry)
Recommended Attire: Business Casual – PV Shirt and Khakis
About the Keynote Speaker:
HEATH BOICE-PARDEE
Associate Vice President for Student Affairs
Rochester Institute of Technology
Dr. Heath Boice-Pardee has worked as an administrator in higher education for nearly twenty-five years in a variety of administrative and teaching roles. Heath is currently the Associate Vice President for Student Affairs, and has served as Interim Senior Vice President for Student Affairs, at Rochester Institute of Technology in Rochester, NY. Additionally, he is an Instructor in the College of Engineering Technology at RIT and has developed a higher education administration Master’s concentration focusing on service leadership, customer service, and the student experience. This is a one of a kind program in the world.
Additionally, Heath holds an appointment as an associate faculty member with the School for Advanced Studies at the University of Phoenix and was chosen as one of three faculty members to serve on an academic program council to develop a Ph.D. in higher education program. Most recently, Heath has been awarded a prestigious research fellowship from the Center for Leadership Studies and Educational Research on the topic, Identifying Value in Higher Education: A Practitioner’s Perspective.
This year, Heath has co-authored a book, “Elevating Customer Service in Higher Education: A Practical Guide,” published by Academic Impressions.