Utility Disputes

UTILITY DISPUTES

Prairie View A&M University requires all disputed utilities invoices be submitted online via the form below within 30 calendar days of receipt. Within 10 business days, the University’s Department of Campus Planning and Space Management will provide a written response indicating one of the following decisions:

  1. Concurrence: The University believes that an error was made in evaluating usage and will reverse the charges in question based on available data. A new invoice will be submitted for payment.
  2. Disapproval: The University is unable to identify any causes that would substantiate an error in usage readings. Therefore, the invoice is due as billed within 10 business days of receipt of the Disapproval decision.

Please contact the Campus Planning Team at 936-261-2210 or campusplanning@pvamu.edu for additional questions regarding this process.

 


Utility Dispute Form

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