Support Teams

Support Teams OfficeAcademic Technology supports Academic Units with a broad range of technology resources, equipment, and services. We are dedicated to providing “right now” service to faculty and staff. Our goal in Academic Technology is making our processes as seamless as possible, enabling the university to maintain it’s unparalleled level of customer service.

Submit a ticket at SNOW Helpdesk containing your problems and requests, and you will receive an immediate response from a member of our staff. Please make sure to be as specific as possible, and complete all required fields. Log in using your PVAMU email and password.

Please don’t hesitate to contact us for help. Contact information for support staff by program, department, and college/school is listed below.

Classroom Audio Visual Support and Training

AV Issues
University Audio Visual Manager
Michael West
mjwest@pvamu.edu
Phone: 936-355-2747

AV Training Request
Center for Instructional Innovation and Technology Services
ciits@pvamu.edu
Phone: 936-261-3283

HelpDesk
Phone: 936-261-2525
https://www.pvamu.edu/its/support-services/helpdesk/

List of technology upgraded classrooms
Classroom Upgrade List

For Colleges/Schools

For Departments/Offices