How to Make Referrals to Counseling Services

If you wish to refer a student for counseling, please call 936-261-1400. We will arrange a meeting with the student or the staff member with and one of our staff as quickly as possible.  If student is on a satellite campus, call UTEAP 1-800-346-3549.

Referrals are most successful when:

• You come with the student to the clinic (90 percent compliance).
• You call and make the appointment (80 percent compliance).
• You refer the student to a specific staff member (70 percent compliance).
• If you only say “you need to go to Counseling Services,” compliance is much less likely.

Seriously impaired individuals require extra assistance because they often cannot initiate the help needed. When faced with this type of situation, take the following steps:

1. Telephone for immediate intervention at Student Counseling Services and ask for a counselor.(936-261-1400)
2. Have the student personally escorted to Owens-Franklin Health Clinic (OFHC) by a reliable person who will stay with the student until seen by a counselor.
3. Off main campus, call UTEAP 1-800-346-3549.

Important Telephone Numbers
Student Counseling Service (OFHC) 9:30-5:30/ M-F/936-261-1400
University Police Emergency (DPS) 24 Hour assistance 936-261-1375
University Health Center (OFHC) 9:00-6:00/M-F/ 936-261-1400
Houston Crisis Hotline 24 Hour Assistance 713-228-1505
County Crisis Hotline 24 Hour Assistance 1-800-633-5686
UT Employee Assistance Program 24 Hour Assistance 1-800-346-3549 (For student emergencies)

Confidentiality: Information about a client will not be released outside OFHC to any third party without the client’s written authorization. Limitations to confidentiality are those circumstances mandated by law and medical crisis.

The SCS is very grateful to CAPS at the University of Texas, the University of Houston and Texas A&M University for their assistance.