Be Calm, Be Courteous, Listen and Do Not Interrupt Call Received: ____________Call Ended:_____________
(Date and Time) Person Receiving Call _____________________________
(Name and Phone Number) Department: _____________________________________
Write Down Exact Wording of the Threat ________________________________________________
________________________________________________
Questions to Ask
Listen while the caller talks and try to ask the following questions:
When is the bomb going to explode?
Where is the bomb right now?
What kind of bomb is it?
What will cause it to explode?
Did you place the bomb?
Why was the bomb placed?
What is your name?
What is your address?
Where are you calling from?
What is your phone number?
Are you calling from a pay phone?
Gender of Caller: _____ Impression of Race of Caller: _____ Impression of Age of Caller: ___
Circle all that apply Caller’s Voice/Threat Language Background Noises/Location