Your complaints, questions and comments are important to us.
A goal of the library administration is to provide a safe, clean environment to allow you to enrich your learning experience at Prairie View. We need to hear from you to be able to improve the services for you.
The Library Administration will
- Deal with your complaint as quickly as possible
- Send you an acknowledgement letter if we cannot deal with your complaint within five working days, or the same day if the matter is more pressing
- Where appropriate, deal with your complaint in confidence
- Look at the pattern of complaints to identify and improve any areas where there appear to be repeated problems
Note: Library staff, please fill this form to report complaints from library users and guests.