To provide the best possible service, ITS must regularly update and perform routine maintenance on its systems and networks. Some of these activities require that the affected systems and networks be shut down. While this work is essential, we also recognize that it presents an inconvenience. To enable those who use these systems to better plan for maintenance, the university has agreed to use the we are adopting guidelines for scheduling routine maintenance and upgrades to the services described below. The agreed maintenance schedule is Sunday at 12:01am to Sunday at 11:59am. It would be reasonable to assume that any or all systems could be disrupted or completely unavailable during these times. This time will not be used if not needed.
Start Date | End Date | Maintenance Type | Systems Affected |
01/26/2016 at 11:30am | 01/26/2016 at 1:30pm | Banner FA AXIOM Maintenance |
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01/21/2016 at 9:00pm | 01/21/2016 at 11:30pm | Banner Financial Aid Patch Maintenance |
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08/20/2015 at 11:00am | 08/20/2015 at 3:00pm | AXIOM Maintenance |
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12/23/2014 at 7:00am | 12/23/2014 at 12:00pm | Data Center Power Outage: UPS replacement in S.R. Collins |
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12/20/2014 at 7:00am | 12/20/2014 at 6:00pm | Data Center Power Outage: UPS replacement in S.R. Collins |
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11/20/2014 at 9:00pm | 11/21/2014 at 12:00am |
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06/29/2014 at 12:00am | 06/29/2014 at 12:00pm | Banner Patching |
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04/06/2014 at 12:00am | 04/06/2014 at 12:00pm | Banner Patching |
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11/24/2013 at 12:00am | 11/24/2013 at 12:00pm | Banner Patching |
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11/17/2013 at 12:00am | 11/17/2013 at 12:00pm | Installing server operating system patches |
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11/03/2013 at 12:00am | 11/03/2013 at 12:00pm | Complete critical Banner Patching |
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10/15/2013 at 3:54pm | 10/15/2013 at 5:00pm |
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10/12/2013 at 4:00pm | 10/13/2013 at 12:00pm | Completing hardware maintenance and installing server O/S patches |
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10/02/2013 at 6:00pm | 10/03/2013 at 12:00am | Complete critical Banner patching |
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09/29/2013 at 12:00am | 09/29/2013 at 12:00pm | Oracle database patches to production databases |
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6/09/2013 at 8:00am | 6/02/2013 at 12:00pm | Maintenance on a major switch | There will be intermittent wireless outages during this maintenance window |
6/02/2013 at 12:0-am | 6/02/2013 at 8:00am | Replacement of a major switch | During this time, there will be no access to network resources, such as email, VPN and file services. |
5/18/2013 at 2:00pm | 5/20/2013 at 9:00pm | Migrating Oracle databases for production systems to a new server | – Banner PROD including INB (Internet Native Banner), PantherTracks (SSB Self-Service Banner), Workflow, Axiom, www.pvamu.edu/passwordreset and all other services dependent on the Banner database. – PV Place Portal (Luminis). Please Note that access to student e-mail from mobile devices will be available. Instructions are here: ODS/EDW Cognos – Please note that UC4 Automation services will be unavailable from noon on Friday 5/18/2013 through 9 pm on Tuesday 5/21/2013 |
4/18/2013 at 6:00pm | 4/18/2013 at 11:00pm | Complete critical Banner patching | Banner PROD INB and SSB (PantherTracks) will not be available (including access to PantherTracks via Luminis)UC4 automated jobs schedule will be delayed. |
3/17/2013 at 12:01am | 3/17/2013 at 12:00pm | Installing Oracle Patches in Production | – Banner PROD including INB (Internet Native Banner), PantherTracks (SSB Self-Service Banner), Workflow, Axiom, www.pvamu.edu/passwordreset and all other services dependent on the Banner database. – PV Place Portal (Luminis). Please Note that access to student e-mail from mobile devices will be available. Instructions are here: – UC4 Automation |
2/14/2013 at 6:00pm | 2/14/2013 at 9:00pm | Complete critical Banner patching | Banner INB and SSB (PantherTracks) will not be available (including access to PantherTracks via Luminis)UC4 automated jobs schedule will be delayed |
1/24/2013 at 6:00pm | 1/24/2013 at 9:00pm | Critical System Maintenance | Migrate production Workflow to pv-pinba-101 from pinb01
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12/26/2012 at 1:00am | 12/26/2012 at 12:00pm | Network Services will be replacing the Core switches | Intermittent access to network resources |
12/20/12 | TBA | Exchange 2010 Migration | Users may encounter interruption to voicemail access via email |
12/16/2012 at 7:00am | 12/16/2012 at 12:00pm | AT&T will install a gigman circuit for Disaster Recovery | Network resource outage at the Northwest Center and Houston Nursing Campus |
11/18/12 at 12:00am | 11/18/12 at 12:00pm | Exchange Database Maintenance | Intermittent access to all faculty and staff email |
11/17/12 at 8:00 pm | 11/19/12 at 5:00 am | Server Migration and Oracle Patches | Banner and UC4 PROD will be available, PLEASE NOTE: o Access to Banner INB will be through old INB only at https://pvinb01.pvamu.edu:7777/forms/frmservlet?config=prod_jpi o Financial Aid Need Analysis program RNPFMxx will not be available PV Place Portal (Luminis) will remain unavailable. Access to student e-mail from mobile devices will still be available Workflow, including Alumni PIN reset e-mails, will become unavailable Please note, when maintenance is completed, both the old and new INB servers will be available until December 3. Additional reminders will be sent prior to decommissioning the old INB server. |
11/16/12 at 5:00pm | 11/17/12 at 8:00am | Server Migration and Oracle Patches | Banner PROD including INB (Internet Native Banner), PantherTracks (SSB Self-Service Banner) and any services dependent on Banner will be down PV Place Portal (Luminis). Access to student e-mail from mobile devices will still be available UC4 PROD and UC4 DEV |
11/8/12 at 5:00pm | 11/8/12 at 12:00am | Hardware maintenance on the Banner storage array | Banner PROD, PPRD, and TEST– All services including Internet-Native Banner (INB) and PantherTracks (Self-Service Banner) and any services dependent on Banner PVPlace (Luminis) Portal PROD and TEST– No service. Please note that access to Student E-Mail from mobile devices will still be available. Workflow PROD and TEST– All Services including PIN reset notifications UC4 Automation PROD and DEV– All Services |
10/28/12 at 12:01 am | 10/28/12 at 12:00 pm | System patches will be applied to all Enterprise Applications servers | Banner – All services including Internet-Native Banner (INB) and PantherTracks (Self-Service Banner) and any services dependent on Banner PVPlace (Luminis) Portal;All services;. Access to Student E-Mail from mobile devices will still be available.; Cognos/ODS Reporting – All Services Workflow – All Services including PIN reset notifications.UC4 Automation – All Services |
10/25/12 at 12:01am | 10/25/12 at 12:01pm | Applying quarterly Oracle critical patch updates to test/development database servers | Banner PPRD and TEST; Luminis TEST; UC4 TEST; Workflow TEST; ODS/Cognos TEST |
10/19/2012 at 12:01am | 10/19/2012 at 1:00am | Exchange database maintenance | Email users will experience intermittent connectivity |
10/18/2012 at 6:00am | 10/18/2012 at 12:00pm | OS patches to servers in the test/development environment | Banner PPRD and TEST, Luminis TEST, UC4 TEST, Workflow TEST, ODS/Cognos TEST. |
10/13/2012 at 12:01am | 10/13/2012 at 12:00pm | Upgrade Luminis PROD (PV Place) to version 4.3.0.17 and Tomcat to version 6.0.35 | Systems Affected: Luminis PROD (PV Place) including access to student e-mail via PV Place will be down. Please note that Students will be able to access e-mail from connected mobile devices EOC please note: systems will not be down, only the application above will be down. |
9/9/2012 at 12:01am | 9/9/2012 at 12:00pm | Upgrade Luminis PROD (PV Place) to version 4.3.0.17 and Tomcat to version 6.0.35 on pvlumn01 | Luminis PROD (PV Place) including access to student e-mail via PV Place will be down. Please note that Students will be able to access e-mail from connected mobile device EOC please note: systems will not be down, only the application above will be down |
8/27/2012 at 9:00pm | 8/27/2012 at 9:15pm | Rolling over to the secondary Exchange node | All Users email |
8/26/12 at 12:01am | 8/26/12 at 12:00 noon | Upgrade the network infrastructure for DPS, Hillard Hall, Army & Navy and S.R. Collins (excluding the Data Center) buildings. | Limited periods of downtime for VoIP and data services, not anticipated to exceed 1 hour, may occur. |
8/19/2012 at 12:01am | 8/19/12 at 12:01pm | Minor maintenance to Brocade switches | Production ODS/Cognos Managed Reporting Environment
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7/29/2012 | 7/29/2012 | Upgrade to Network Components | Certain intermittent outages to Banner, Luminous, Student E-mail and other applications will occur during this period. |
7/23/12 | 7/27/12 | Upgrade to Active Directory 2008 | All computers authenticating across campus |
7/1/2012 at 6:00am | 7/1/2012 at 10:00am | Upgrade CISCO ASA firewalls | Secure Services, Computer Science, ResNet, Special Services |
6/18/12 at 6:00pm | 6/20/12 at 6:00am | Oracle Database Maintenance | Banner – production: INB, PantherTracks and any other connected systems Luminis production : including access to student e-mail Workflow production : including any PIN reset notifications UC4 Automation – production schedule |
6/17/12 at 12:01am | 6/20/12 at 6:00am | Oracle Database Maintenance | ODS/Cognos production reporting system |
6/10/12 at 12:01am | 6/10/12 at 12:00pm | Application of Banner patches will be applied to PROD environments | Banner – PROD : INB and PantherTracks. PVPlace (Luminis) PROD (Connections to PantherTracks Only). Workflow – PROD : including any PIN reset notifications. UC4 Automation PROD All systems will remain UP, only the applications themselves will be unavailable |
5/18/12 at 6:00pm | 5/21/12 at 6:00am | Application of Oracle critical patches to all production Oracle databases | Banner – production: INB, PantherTracks and any other connected systems. Luminis production: including access to student e-mail Workflow production: including any PIN reset notifications UC4 Automation – production schedule |
5/17/12 at 6:00pm | 5/21/12 at 6:00am | Application of Oracle critical patches to all production Oracle databases | ODS/Cognos production reporting systems |
4/15/12 at 1:00am | 4/15/12 at 12:00pm | Application of multiple Microsoft patches to OS of PVAMU Web Server | www.pvamu.edu |
3/21/12 at 1:00am | 3/21/12 at 12:00pm | Emergency Security Network Maintenance | Exchange 2007 email for faculty/staff |
3/25/12 at 2:00am | 3/25/12 at 12:00pm | Network Maintenance and Upgrades | The former student email servers will be taken permanently offline and also the former faculty/staff Exchange 2003server will be permanently taken offline. |
3/25/12 at 5:00am | 3/25/12 at 7:00am | Upgrade Network Switches | Exchange 2007 email for faculty/staff and access to the PVfiler which houses the departmental and home drive storage. |
3/3/12 at 5:00 pm | 3/4/12 at 12:00 pm | Oracle Patches | Banner – Prod:INB and PantherTracks; Luminis – PROD; Workflow – PROD : including any PIN reset notifications; UC4 Automation – PROD |