To provide the best possible service, ITS must regularly update and perform routine maintenance on its systems and networks. Some of these activities require that the affected systems and networks be shut down. While this work is essential, we also recognize that it presents an inconvenience. To enable those who use these systems to better plan for maintenance, the university has agreed to use the we are adopting guidelines for scheduling routine maintenance and upgrades to the services described below. The agreed maintenance schedule is Sunday at 12:01am to Sunday at 11:59am. It would be reasonable to assume that any or all systems could be disrupted or completely unavailable during these times. This time will not be used if not needed.

Start Date End Date Maintenance Type Systems Affected
01/26/2016 at 11:30am 01/26/2016 at 1:30pm Banner FA AXIOM Maintenance
  • Axiom Web Document submission (Panther Pass)
01/21/2016 at 9:00pm 01/21/2016 at 11:30pm Banner Financial Aid Patch Maintenance
  • PV Place (Luminis)
  • UC4 – The job schedule will be stopped on the afternoon of 01/21 and jobs skipped until all systems are returned to service
  • Axiom Web document submission (Panther Pass)
  • Ecourses will not be affected
08/20/2015 at 11:00am 08/20/2015 at 3:00pm AXIOM Maintenance
  • Axiom document submission in PROD (PVPass)
12/23/2014 at 7:00am 12/23/2014 at 12:00pm Data Center Power Outage:  UPS replacement in S.R. Collins
  • No network or Internet connectivity on main campus, Nursing and Northwest.
  • Phones, Email, Banner and all other PVAMU enterprise systems will be offline.
12/20/2014 at 7:00am 12/20/2014 at 6:00pm Data Center Power Outage:  UPS replacement in S.R. Collins
  • No network or Internet connectivity on main campus, Nursing and Northwest.
  • Phones, Email, Banner and all other PVAMU enterprise systems will be offline.
11/20/2014 at 9:00pm 11/21/2014 at 12:00am
  • Banner PROD and all systems depending on it (forms fusion, clean address, transcript exchange, et al).
  • Panthertracks links in PV Place (Luminis).
  • UC4 PROD. The schedule of jobs for UC4 PROD will be paused about 4 pm on Thursday 11/20 and will be resumed when patching is completed.
  • Banner PROD Workflow
  • Axiom document submission in PROD (PVPass)
  • Banner Document Management (BDM)
  • Mypassword.pvamu.edu password and PIN reset
  • Ecourses will not be affected.
06/29/2014 at 12:00am 06/29/2014 at 12:00pm Banner Patching
  • Banner PROD and all systems depending on it (forms fusion, clean address, transcript exchange, et al).
  • Panthertracks links in PV Place (Luminis).
  • UC4 PROD. The schedule of jobs for UC4 PROD will be suspended on or about noon on Saturday 5/28.
  • Banner PROD Workflow
  • Axiom document submission in PROD (PVPass)
  • Mypassword.pvamu.edu password and PIN reset
  • Ecourses will not be affected.
04/06/2014 at 12:00am 04/06/2014 at 12:00pm Banner Patching
  • Banner PROD and all systems depending on it (BDM, forms fusion, clean address, transcript exchange, et al).
  • PVPlace (Luminis). Please note that student e-mail can be accessed via mobile devices during this time. Details: http://www.pvamu.edu/its/pv-mobile-net/
  • UC4 PROD. The schedule of jobs for UC4 PROD will be suspended on or about noon on Saturday 3/15.
  • Banner PROD Workflow
  • ODSPROD and the Cognos managed reporting environment
  • Axiom document submission in PROD (PVPass)
  • Mypassword.pvamu.edu password and PIN reset
  • Ecourses will not be affected.
11/24/2013 at 12:00am 11/24/2013 at 12:00pm Banner Patching
  • Banner PROD and all systems depending on it (forms fusion, clean address, transcript exchange, et al).
  • The “PantherTracks” links in PVPlace (Luminis) environments). Please note that student e-mail will still be available during this maintenance.
  • UC4 PROD. The schedule of jobs for UC4 PROD will be suspended on or about noon on Saturday 11/16.
  • Banner PROD Workflow
  • Axiom document submission in PROD (PVPass)
  • Mypassword.pvamu.edu password and PIN reset

 
11/17/2013 at 12:00am 11/17/2013 at 12:00pm Installing server operating system patches
  • Banner PROD and all systems depending on it (forms fusion, clean address, transcript exchange, et al).
  • PVPlace (Luminis) environments). Please note that student e-mail can be accessed via mobile devices during this time. Details:
  • UC4 PROD. The schedule of jobs for UC4 PROD will be suspended on or about noon on Saturday 11/9.
  • Banner PROD Workflow
  • ODSPROD and the Cognos managed reporting environment
  • Axiom document submission in PROD (PVPass)
  • Mypassword.pvamu.edu password and PIN reset
11/03/2013 at 12:00am 11/03/2013 at 12:00pm Complete critical Banner Patching
  • Banner PROD and all systems dependent on it
  • UC4 PROD automated jobs will be skipped beginning late Saturday afternoon.
  • Any PantherTracks links in PV Place. Please note that student e-mail will remain accessible from PVPlace.
  • Banner Workflow
  • Axiom document submission
  • Mypassword.pvamu.edu password reset tool.
10/15/2013 at 3:54pm 10/15/2013 at 5:00pm
  • Faculty Staff Email is currently down. Staff is working expeditiously to resolve the issue. We will update periodically.
10/12/2013 at 4:00pm 10/13/2013 at 12:00pm Completing hardware maintenance and installing server O/S patches
  • All Banner environments PROD, PPRD and TEST and all systems depending on them (forms fusion, clean address, transcript exchange, et al).
  • Both PROD and TEST PVPlace (Luminis) environments). Please note that student e-mail can be accessed via mobile devices during this time.
  • UC4 PROD and UC4 DEV environments. The schedule of jobs for UC4 PROD will be suspended at noon on Saturday 10/12.
  • Banner Workflow PROD and TEST
  • ODSPROD, ODSTEST, and the Cognos managed reporting environment
  • Axiom document submission in PROD and TEST
  • Mypassword.pvamu.edu password and PIN reset
10/02/2013 at 6:00pm 10/03/2013 at 12:00am Complete critical Banner patching
  • Banner PROD and all systems dependent on it
  • Any PantherTracks links in PV Place. Please note that student e-mail will remain accessible from PVPlace.
  • UC4 PROD automated jobs will be skipped beginning late Wednesday afternoon.
  • Banner Workflow
  • Axiom document submission
  • Mypassword.pvamu.edu password reset tool
09/29/2013 at 12:00am 09/29/2013 at 12:00pm Oracle database patches to production databases
  • Banner PROD and all systems dependent on it
  • Luminis PROD (PV Place) including PantherTracks. Please note that student e-mail can be access via mobile devices during this time.
  • UC4 PROD automated jobs will be skipped beginning late Saturday afternoon.
  • Banner Workflow
  • ODS/Cognos Managed reporting
  • Axiom document submission
6/09/2013 at 8:00am 6/02/2013 at 12:00pm Maintenance on a major switch There will be intermittent wireless outages during this maintenance window
6/02/2013 at 12:0-am 6/02/2013 at 8:00am Replacement of a major switch During this time, there will be no access to network resources, such as email, VPN and file services.
5/18/2013 at 2:00pm 5/20/2013 at 9:00pm Migrating Oracle databases for production systems to a new server – Banner PROD including INB (Internet Native Banner), PantherTracks (SSB Self-Service Banner), Workflow, Axiom, www.pvamu.edu/passwordreset and all other services dependent on the Banner database. – PV Place Portal (Luminis). Please Note that access to student e-mail from mobile devices will be available. Instructions are here:   ODS/EDW Cognos – Please note that UC4 Automation services will be unavailable from noon on Friday 5/18/2013 through 9 pm on Tuesday 5/21/2013
4/18/2013 at 6:00pm 4/18/2013 at 11:00pm Complete critical Banner patching Banner PROD INB and SSB (PantherTracks) will not be available (including access to PantherTracks via Luminis)UC4 automated jobs schedule will be delayed.
3/17/2013 at 12:01am 3/17/2013 at 12:00pm Installing Oracle Patches in Production – Banner PROD including INB (Internet Native Banner), PantherTracks (SSB Self-Service Banner), Workflow, Axiom, www.pvamu.edu/passwordreset and all other services dependent on the Banner database. – PV Place Portal (Luminis). Please Note that access to student e-mail from mobile devices will be available. Instructions are here: – UC4 Automation
2/14/2013 at 6:00pm 2/14/2013 at 9:00pm Complete critical Banner patching Banner INB and SSB (PantherTracks) will not be available (including access to PantherTracks via Luminis)UC4 automated jobs schedule will be delayed
1/24/2013 at 6:00pm 1/24/2013 at 9:00pm Critical System Maintenance Migrate production Workflow to pv-pinba-101 from pinb01

  • Migrate and upgrade Workflow to 8.1 from 8.0.1.
  • Upgrade OFM Forms and Reports to 11.1.1.6 from 11.1.1.4.
  • Upgrade WebLogic Server to 10.3.6 from 10.3.4.
  • Apply Oracle patch 13652243
12/26/2012 at 1:00am 12/26/2012 at 12:00pm Network Services will be replacing the Core switches Intermittent access to network resources
12/20/12 TBA Exchange 2010 Migration Users may encounter interruption to voicemail access via email
12/16/2012 at 7:00am 12/16/2012 at 12:00pm AT&T will install a gigman circuit for Disaster Recovery Network resource outage at the Northwest Center and Houston Nursing Campus
11/18/12 at 12:00am 11/18/12 at 12:00pm Exchange Database Maintenance Intermittent access to all faculty and staff email
11/17/12 at 8:00 pm 11/19/12 at 5:00 am Server Migration and Oracle Patches Banner and UC4 PROD will be available, PLEASE NOTE: o Access to Banner INB will be through old INB only at https://pvinb01.pvamu.edu:7777/forms/frmservlet?config=prod_jpi o Financial Aid Need Analysis program RNPFMxx will not be available PV Place Portal (Luminis) will remain unavailable. Access to student e-mail from mobile devices will still be available Workflow, including Alumni PIN reset e-mails, will become unavailable Please note, when maintenance is completed, both the old and new INB servers will be available until December 3. Additional reminders will be sent prior to decommissioning the old INB server.
11/16/12 at 5:00pm 11/17/12 at 8:00am Server Migration and Oracle Patches Banner PROD including INB (Internet Native Banner), PantherTracks (SSB Self-Service Banner) and any services dependent on Banner will be down PV Place Portal (Luminis). Access to student e-mail from mobile devices will still be available UC4 PROD and UC4 DEV
11/8/12 at 5:00pm 11/8/12 at 12:00am Hardware maintenance on the Banner storage array Banner PROD, PPRD, and TEST– All services including Internet-Native Banner (INB) and PantherTracks (Self-Service Banner) and any services dependent on Banner PVPlace (Luminis) Portal PROD and TEST– No service. Please note that access to Student E-Mail from mobile devices will still be available. Workflow PROD and TEST– All Services including PIN reset notifications UC4 Automation PROD and DEV– All Services
10/28/12 at 12:01 am 10/28/12 at 12:00 pm System patches will be applied to all Enterprise Applications servers Banner – All services including Internet-Native Banner (INB) and PantherTracks (Self-Service Banner) and any services dependent on Banner PVPlace (Luminis) Portal;All services;. Access to Student E-Mail from mobile devices will still be available.; Cognos/ODS Reporting – All Services Workflow – All Services including PIN reset notifications.UC4 Automation – All Services
10/25/12 at 12:01am 10/25/12 at 12:01pm Applying quarterly Oracle critical patch updates to test/development database servers Banner PPRD and TEST; Luminis TEST; UC4 TEST; Workflow TEST; ODS/Cognos TEST
10/19/2012 at 12:01am 10/19/2012 at 1:00am Exchange database maintenance Email users will experience intermittent connectivity
10/18/2012 at 6:00am 10/18/2012 at 12:00pm OS patches to servers in the test/development environment Banner PPRD and TEST, Luminis TEST, UC4 TEST, Workflow TEST, ODS/Cognos TEST.
10/13/2012 at 12:01am 10/13/2012 at 12:00pm Upgrade Luminis PROD (PV Place) to version 4.3.0.17 and Tomcat to version 6.0.35 Systems Affected: Luminis PROD (PV Place) including access to student e-mail via PV Place will be down. Please note that Students will be able to access e-mail from connected mobile devices EOC please note: systems will not be down, only the application above will be down.
9/9/2012 at 12:01am 9/9/2012 at 12:00pm Upgrade Luminis PROD (PV Place) to version 4.3.0.17 and Tomcat to version 6.0.35 on pvlumn01 Luminis PROD (PV Place) including access to student e-mail via PV Place will be down. Please note that Students will be able to access e-mail from connected mobile device EOC please note: systems will not be down, only the application above will be down
8/27/2012 at 9:00pm 8/27/2012 at 9:15pm Rolling over to the secondary Exchange node All Users email
8/26/12 at 12:01am 8/26/12 at 12:00 noon Upgrade the network infrastructure for DPS, Hillard Hall, Army & Navy and S.R. Collins (excluding the Data Center) buildings. Limited periods of downtime for VoIP and data services, not anticipated to exceed 1 hour, may occur.
8/19/2012 at 12:01am 8/19/12 at 12:01pm Minor maintenance to Brocade switches Production ODS/Cognos Managed Reporting Environment

  • ·“New” Banner PROD INB server (please note the “Old” Banner PROD INB server at http://pvinb01.pvamu.edu:9099/ will remain UP)
  • ·Banner TEST INB and Banner TEST SSB servers
  • ·TEST Mobile Apps Server
  • ·All other machines in the pvesx01 cluster (pv-dbnrd-101, pv-pssbw-101, pv-poema-101)
7/29/2012 7/29/2012 Upgrade to Network Components Certain intermittent outages to Banner, Luminous, Student E-mail and other applications will occur during this period.
7/23/12 7/27/12 Upgrade to Active Directory 2008 All computers authenticating across campus
7/1/2012 at 6:00am 7/1/2012 at 10:00am Upgrade CISCO ASA firewalls Secure Services, Computer Science, ResNet, Special Services
6/18/12 at 6:00pm 6/20/12 at 6:00am Oracle Database Maintenance Banner – production: INB, PantherTracks and any other connected systems Luminis production : including access to student e-mail Workflow production : including any PIN reset notifications UC4 Automation – production schedule
6/17/12 at 12:01am 6/20/12 at 6:00am Oracle Database Maintenance ODS/Cognos production reporting system
6/10/12 at 12:01am 6/10/12 at 12:00pm Application of Banner patches will be applied to PROD environments Banner – PROD : INB and PantherTracks. PVPlace (Luminis) PROD (Connections to PantherTracks Only). Workflow – PROD : including any PIN reset notifications. UC4 Automation PROD All systems will remain UP, only the applications themselves will be unavailable
5/18/12 at 6:00pm 5/21/12 at 6:00am Application of Oracle critical patches to all production Oracle databases Banner – production: INB, PantherTracks and any other connected systems. Luminis production: including access to student e-mail Workflow production: including any PIN reset notifications UC4 Automation – production schedule
5/17/12 at 6:00pm 5/21/12 at 6:00am Application of Oracle critical patches to all production Oracle databases ODS/Cognos production reporting systems
4/15/12 at 1:00am 4/15/12 at 12:00pm Application of multiple Microsoft patches to OS of PVAMU Web Server www.pvamu.edu
3/21/12 at 1:00am 3/21/12 at 12:00pm Emergency Security Network Maintenance Exchange 2007 email for faculty/staff
3/25/12 at 2:00am 3/25/12 at 12:00pm Network Maintenance and Upgrades The former student email servers will be taken permanently offline and also the former faculty/staff Exchange 2003server will be permanently taken offline.
3/25/12 at 5:00am 3/25/12 at 7:00am Upgrade Network Switches Exchange 2007 email for faculty/staff and access to the PVfiler which houses the departmental and home drive storage.
3/3/12 at 5:00 pm 3/4/12 at 12:00 pm Oracle Patches Banner – Prod:INB and PantherTracks; Luminis – PROD; Workflow – PROD : including any PIN reset notifications; UC4 Automation – PROD