ITS Maintenance Schedule

To provide the best possible service, ITS must regularly update and perform routine maintenance on its systems and networks. Some of these activities require that the affected systems and networks be shut down. While this work is essential, we also recognize that it presents an inconvenience. To enable those who use these systems to better plan for maintenance, the university has agreed to use the we are adopting guidelines for scheduling routine maintenance and upgrades to the services described below. The agreed maintenance schedule is Sunday at 12:01am to Sunday at 11:59am. It would be reasonable to assume that any or all systems could be disrupted or completely unavailable during these times. This time will not be used if not needed.

Start Date

End Date

Maintenance Type

Systems Affected

06/29/2014 at 12:00am

06/29/2014 at 12:00pm

Banner Patching
  • Banner PROD and all systems depending on it (forms fusion, clean address, transcript exchange, et al).
  • PantherTracks links in PV Place (Luminis).
  • UC4 PROD. The schedule of jobs for UC4 PROD will be suspended on or about noon on Saturday 6/28.
  • Banner PROD Workflow
  • Axiom document submission in PROD (PVPass)
  • Mypassword.pvamu.edu password and PIN reset
  • Ecourses will not be affected.

04/06/2014 at 12:00am

04/06/2014 at 12:00pm

Banner Patching
  • Banner PROD and all systems depending on it (BDM, forms   fusion, clean address, transcript exchange, et al).
  • PVPlace (Luminis). Please note that student e-mail can be   accessed via mobile devices during this time. Details: http://www.pvamu.edu/its/pv-mobile-net/
  • UC4 PROD. The schedule of jobs for UC4 PROD will be   suspended on or about noon on Saturday 3/15.
  • Banner PROD Workflow
  • ODSPROD and the Cognos managed reporting environment
  • Axiom document submission in PROD (PVPass)
  • Mypassword.pvamu.edu password and PIN reset
  • Ecourses will not be affected.

11/24/2013 at 12:00am

11/24/2013 at 12:00pm

Banner Patching
  • Banner PROD and all systems depending on it (forms fusion,   clean address, transcript exchange, et al).
  • The “PantherTracks” links in PVPlace (Luminis)   environments). Please note that student e-mail will still be available during   this maintenance.
  • UC4 PROD. The schedule of jobs for UC4 PROD will be   suspended on or about noon on Saturday 11/16.
  • Banner PROD Workflow
  • Axiom document submission in PROD (PVPass)
  • Mypassword.pvamu.edu password and PIN reset

 

11/17/2013 at 12:00am

11/17/2013 at 12:00pm

Installing server operating system   patches
  • Banner PROD and all systems depending on it (forms fusion,   clean address, transcript exchange, et al).
  • PVPlace (Luminis) environments). Please note that student   e-mail can be accessed via mobile devices during this time. Details: http://pvamu.edu/pages/7657.asp
  • UC4 PROD. The schedule of jobs for UC4 PROD will be   suspended on or about noon on Saturday 11/9.
  • Banner PROD Workflow
  • ODSPROD and the Cognos managed reporting environment
  • Axiom document submission in PROD (PVPass)
  • Mypassword.pvamu.edu password and PIN reset

11/03/2013 at 12:00am

11/03/2013 at 12:00pm

Complete critical Banner Patching
  • Banner PROD and all systems dependent on it
  • UC4 PROD automated jobs will be skipped beginning late   Saturday afternoon.
  • Any PantherTracks links in PV Place. Please note that   student e-mail will remain accessible from PVPlace.
  • Banner Workflow
  • Axiom document submission
  • Mypassword.pvamu.edu password reset tool.

10/15/2013 at 3:54pm

10/15/2013 at 5:00pm

  • Faculty Staff Email is currently down. Staff is working   expeditiously to resolve the issue. We will update periodically.
10/12/2013 at 4:00pm 10/13/2013 at 12:00pm Completing hardware maintenance and   installing server O/S patches
  • All Banner environments PROD, PPRD and TEST and all   systems depending on them (forms fusion, clean address, transcript exchange,   et al).
  • Both PROD and TEST PVPlace (Luminis) environments). Please   note that student e-mail can be accessed via mobile devices during this time.   Details: http://pvamu.edu/pages/7657.asp
  • UC4 PROD and UC4 DEV environments. The schedule of jobs   for UC4 PROD will be suspended at noon on Saturday 10/12.
  • Banner Workflow PROD and TEST
  • ODSPROD, ODSTEST, and the Cognos managed reporting   environment
  • Axiom document submission in PROD and TEST
  • Mypassword.pvamu.edu password and PIN reset
10/02/2013 at 6:00pm 10/03/2013 at 12:00am Complete critical Banner patching
  • Banner PROD and all systems dependent on it
  • Any PantherTracks links in PV Place. Please note that   student e-mail will remain accessible from PVPlace.
  • UC4 PROD automated jobs will be skipped beginning late   Wednesday afternoon.
  • Banner Workflow
  • Axiom document submission
  • Mypassword.pvamu.edu password reset tool
09/29/2013 at 12:00am 09/29/2013 at 12:00pm Oracle database patches to production   databases
  • Banner PROD and all systems dependent on it
  • Luminis PROD (PV Place) including PantherTracks. Please   note that student e-mail can be access via mobile devices during this time.   Details are here: http://pvamu.edu/pages/7657.asp
  • UC4 PROD automated jobs will be skipped beginning late   Saturday afternoon.
  • Banner Workflow
  • ODS/Cognos Managed reporting
  • Axiom document submission
6/09/2013 at 8:00am 6/02/2013 at 12:00pm Maintenance on a major switch There will be intermittent wireless   outages during this maintenance window
6/02/2013 at 12:0-am 6/02/2013 at 8:00am Replacement of a major switch During this time, there will be no   access to network resources, such as email, VPN and file services.
5/18/2013 at 2:00pm 5/20/2013 at 9:00pm Migrating Oracle databases for   production systems to a new server - Banner PROD including INB (Internet   Native Banner), PantherTracks (SSB Self-Service Banner), Workflow, Axiom,   mypassword.pvamu.edu and all other services dependent on the Banner database.   – PV Place Portal (Luminis). Please Note that access to student e-mail from   mobile devices will be available. Instructions are here: http://pvamu.edu/pages/7657.asp   – ODS/EDW Cognos – Please note that UC4 Automation services will be   unavailable from noon on Friday 5/18/2013 through 9 pm on Tuesday 5/21/2013
4/18/2013 at 6:00pm 4/18/2013 at 11:00pm Complete critical Banner patching Banner PROD INB and SSB   (PantherTracks) will not be available (including access to PantherTracks via   Luminis)UC4 automated jobs schedule will be delayed.
3/17/2013 at 12:01am 3/17/2013 at 12:00pm Installing Oracle Patches in   Production - Banner PROD including INB (Internet   Native Banner), PantherTracks (SSB Self-Service Banner), Workflow, Axiom,   mypassword.pvamu.edu and all other services dependent on the Banner database.   – PV Place Portal (Luminis). Please Note that access to student e-mail from   mobile devices will be available. Instructions are here: http://pvamu.edu/pages/7657.asp   – UC4 Automation
2/14/2013 at 6:00pm 2/14/2013 at 9:00pm Complete critical Banner patching Banner INB and SSB (PantherTracks)   will not be available (including access to PantherTracks via Luminis)UC4   automated jobs schedule will be delayed
1/24/2013 at 6:00pm 1/24/2013 at 9:00pm Critical System Maintenance Migrate production Workflow to   pv-pinba-101 from pinb01
  • Migrate and upgrade Workflow to 8.1 from 8.0.1.
  • Upgrade OFM Forms and Reports to 11.1.1.6 from 11.1.1.4.
  • Upgrade WebLogic Server to 10.3.6 from 10.3.4.
  • Apply Oracle patch 13652243

12/26/2012 at 1:00am12/26/2012 at 12:00pmNetwork Services will be replacing   the Core switches Intermittent access to network   resources12/20/12TBAExchange 2010 Migration Users may encounter interruption to   voice mail access via email12/16/2012 at 7:00am12/16/2012 at 12:00pmAT&T will install a gigman   circuit for Disaster Recovery Network resource outage at the   Northwest Center and Houston Nursing Campus11/18/12 at 12:00am11/18/12 at 12:00pmExchange Database Maintenance Intermittent access to all faculty   and staff email11/17/12 at 8:00 pm11/19/12 at 5:00am Server Migration and Oracle Patches Banner and UC4 PROD will be   available, PLEASE NOTE: o Access to Banner INB will be through old INB only   at https://pvinb01.pvamu.edu:7777/forms/frmservlet?config=prod_jpi   o Financial Aid Need Analysis program RNPFMxx will not be available PV Place   Portal (Luminis) will remain unavailable. Access to student e-mail from   mobile devices will still be available Workflow, including Alumni PIN reset   e-mails, will become unavailable Please note, when maintenance is completed,   both the old and new INB servers will be available until December 3.   Additional reminders will be sent prior to decommissioning the old INB   server.11/16/12 at 5:00pm11/17/12 at 8:00amServer Migration and Oracle Patches Banner PROD including INB (Internet   Native Banner), PantherTracks (SSB Self-Service Banner) and any services   dependent on Banner will be down PV Place Portal (Luminis). Access to student   e-mail from mobile devices will still be available UC4 PROD and UC4 DEV11/8/12 at 5:00pm11/8/12 at 12:00amHardware maintenance on the Banner   storage array Banner PROD, PPRD, and TEST– All   services including Internet-Native Banner (INB) and PantherTracks   (Self-Service Banner) and any services dependent on Banner PVPlace (Luminis)   Portal PROD and TEST– No service. Please note that access to Student E-Mail   from mobile devices will still be available. Workflow PROD and TEST– All   Services including PIN reset notifications UC4 Automation PROD and DEV– All   Services10/28/12 at 12:01 am10/28/12 at 12:00pm System patches will be applied to all   Enterprise Applications servers Banner – All services including   Internet-Native Banner (INB) and PantherTracks (Self-Service Banner) and any   services dependent on Banner PVPlace (Luminis) Portal;All services;. Access   to Student E-Mail from mobile devices will still be available.; Cognos/ODS   Reporting – All Services Workflow – All Services including PIN reset   notifications.UC4 Automation – All Services10/25/12 at 12:01am10/25/12 at 12:01pmApplying quarterly Oracle critical   patch updates to test/development database servers Banner PPRD and TEST; Luminis TEST;   UC4 TEST; Workflow TEST; ODS/Cognos TEST10/19/2012 at 12:01am10/19/2012 at 1:00amExchange database maintenance Email users will experience   intermittent connectivity10/18/2012 at 6:00am10/18/2012 at 12:00pmOS patches to servers in the   test/development environment Banner PPRD and TEST, Luminis TEST,   UC4 TEST, Workflow TEST, ODS/Cognos TEST.10/13/2012 at 12:01am10/13/2012 at 12:00pmUpgrade Luminis PROD (PV Place) to   version 4.3.0.17 and Tomcat to version 6.0.35Systems Affected: Luminis PROD (PV   Place) including access to student e-mail via PV Place will be down. Please   note that Students will be able to access e-mail from connected mobile   devices EOC please note: systems will not be down, only the application above   will be down.9/9/2012 at 12:01am9/9/2012 at 12:00pmUpgrade Luminis PROD (PV Place) to   version 4.3.0.17 and Tomcat to version 6.0.35 on pvlumn01Luminis PROD (PV Place) including   access to student e-mail via PV Place will be down. Please   note that Students will be able to access e-mail from connected mobile device   EOC please note: systems will not be down, only the application above will be   down8/27/2012 at 9:00pm8/27/2012 at 9:15pmRolling over to the secondary   Exchange node All Users email 8/26/12 at 12:01am8/26/12 at 12:00 noon Upgrade the network infrastructure   for DPS, Hillard Hall, Army & Navy and S.R. Collins (excluding the Data   Center) buildings.  Limited periods of downtime for VoIP   and data services, not anticipated to exceed 1 hour, may occur.8/19/2012 at 12:01am8/19/12 at 12:01pmMinor maintenance to Brocade switches Production ODS/Cognos Managed   Reporting Environment

  • ·“New” Banner PROD INB server (please   note the “Old” Banner PROD INB server at http://pvinb01.pvamu.edu:9099/   will remain UP)
  • ·Banner TEST INB and Banner TEST SSB servers
  • ·TEST Mobile Apps Server
  • ·All other machines in the pvesx01 cluster (pv-dbnrd-101,   pv-pssbw-101, pv-poema-101)

7/29/20127/29/2012Upgrade to Network Components Certain intermittent outages to   Banner, Luminous, Student E-mail and other applications will occur during   this period.7/23/127/27/12Upgrade to Active Directory 2008All computers authenticating across   campus7/1/2012 at 6:00am7/1/2012 at 10:00amUpgrade CISCO ASA firewalls Secure Services, Computer Science,   ResNet, Special Services6/18/12 at 6:00pm6/20/12 at 6:00amOracle Database Maintenance Banner – production: INB,   PantherTracks and any other connected systems Luminis production : including   access to student e-mail Workflow production : including any PIN reset   notifications UC4 Automation – production schedule6/17/12 at 12:01am6/20/12 at 6:00amOracle Database Maintenance ODS/Cognos production reporting   system6/10/12 at 12:01am6/10/12 at 12:00pmApplication of Banner patches will be   applied to PROD environments Banner – PROD : INB and   PantherTracks. PVPlace (Luminis) PROD (Connections to PantherTracks Only).   Workflow – PROD : including any PIN reset notifications. UC4 Automation PROD   All systems will remain UP, only the applications themselves will be   unavailable5/18/12 at 6:00pm5/21/12 at 6:00amApplication of Oracle critical   patches to all production Oracle databases Banner – production: INB,   PantherTracks and any other connected systems. Luminis production: including   access to student e-mail Workflow production: including any PIN reset   notifications UC4 Automation – production schedule5/17/12 at 6:00pm5/21/12 at 6:00amApplication of Oracle critical   patches to all production Oracle databases ODS/Cognos production reporting   systems4/15/12 at 1:00am4/15/12 at 12:00pmApplication of multiple Microsoft   patches to OS of PVAMU Web Server www.pvamu.edu

 

3/21/12 at 1:00am3/21/12 at 12:00pmEmergency Security Network   Maintenance Exchange 2007 email for faculty/staff3/25/12 at 2:00am3/25/12 at 12:00pmNetwork Maintenance and Upgrades The former student email servers will   be taken permanently offline and also the former faculty/staff Exchange   2003server will be permanently taken offline.3/25/12 at 5:00am3/25/12 at 7:00amUpgrade Network Switches Exchange 2007 email for faculty/staff   and access to the PVfiler which houses the departmental and home drive   storage.3/3/12 at 5:00 pm3/4/12 at 12:00pm Oracle Patches Banner – Prod:INB and PantherTracks;   Luminis – PROD; Workflow – ROD : including any PIN reset notifications; UC4   Automation – PROD

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