Cisco IP – Phone 7912G FAQ’s

Cisco IP 7912 phone

FAQs

Cisco IP 7912: How do I….


How do I place a call?

Lift the handset and dial the number
OR
Press the New Call softkey and dial the number (Enter the number with the phone on-hook, then press the Dial softkey or lift the receiver)
Press the Redial softkey

How do I put a call on hold?

Press the Hold button.
The Hold button will light red
To return to the call, press the lit Hold button

How do I adjust the handset volume?

Press the up or down Volume button when the handset is in use.
Press the Save softkey to save your change.

How do I adjust the ringer volume?

Press the up or down Volume button when the handset is not in use (in the handset cradle).

How do I operate the LCD screen?

To control the cursor:
Press the >> softkey to re-position the cursor.
Press the << softkey to delete a character or digit in an entry.
To select a menu item:
Press the Navigation button to select (highlight) a menu item. Then press the Select softkey.
OR
Press the number key on your phone’s dial pad that corresponds to the item number in the menu.

How do I adjust the LCD contrast?

Press the Menu button.
Select Settings from the menu.
Select Contrast from the Settings menu.
Press the Up or Down softkeys to set the desired contrast.
Press the Ok softkey to accept your changes.

How do I use voice mail?

Set up voice mail:
Press the Message softkey on your Cisco IP Phone and follow the voice instructions. Your system administrator will provide you with a default password
Access voice mail:
Press the Message softkey and follow the voice instructions.

How do I view my missed calls?

To view your call records:
Press the Menu button.
Select Directories.
Select a particular directory. Choose from:
Missed Calls
Received Calls
Placed Calls
To dial from a call record:
Step 1 Follow the steps above to open your Missed, Received, or Placed Calls directory.
Step 2 Use the Navigation button to select (highlight) a particular record.
Step 3 If necessary, use the EditDial softkey to add digits to the front of the number.
Step 4 Lift the handset or press the Dial softkey.
To delete your call records:
Select an entire directory and press the Clear softkey.
Select a particular call record and press the Delete softkey.

How do I set up a Conference Call?

To turn a two-party call into a conference call:
Step 1 During a call, press the Confrn softkey. Doing so automatically activates a new line and puts the first party on hold.
Step 2 Place a call to another number or extension.
Step 3 When the call connects, press Confrn again to add the new party to the conference call.
Repeat these steps to add parties to the conference call.

How do I use call waiting?

To answer the new call, press the Answer softkey. When you do so, the original call is put on hold.
To return to the original call, press the Hold button. You can continue to use the Hold button to switch between the calls.

How do I transfer a call?

Step 1 During a call, press the Trnsfer softkey. Doing so automatically puts the call on hold.
Step 2 Dial the number or office extension to which you want to transfer the call.
Step 3 When the call rings on the other end, press Trnsfer again. Or, when the party answers, announce the call and then press Trnsfer.

How do I forward all calls?

To forward all of your incoming calls to another number:
Step 1 Press the CFwdAll softkey. You will hear two beeps.
Step 2 Enter the number to which you want to forward all of your calls. Enter the number exactly as you would if you were placing a call to that number.
Step 3 After you enter the number, you will hear two beeps.
The LCD screen displays a message confirming the number to which your calls are being forwarded.

 

Was this information helpful? Provide Feedback or report broken links.